My Disney Experience

My Disney Experience

By Disney

  • Category: Travel
  • Release Date: 2012-08-02
  • Current Version: 4.15.1
  • Adult Rating: 4+
  • File Size: 363.08 MB
  • Developer: Disney
  • Compatibility: Requires Android / iOS 10.0 or later.
Score: 4.5
From 626,461 Ratings


The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go. - Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more. - Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you. - Find your way around with step-by-step directions to locations across Walt Disney World Resort. - Purchase your theme park tickets.† - Buy merchandise from Shop Disney Parks on the app. Browse keepsakes, find items in the park and ship to most U.S. addresses. - Browse restaurant menus, make dining reservations, modify existing ones and even order your meal right from your phone at select locations. - Select and modify your party’s FastPass+ experiences. - Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations. - Search and filter activities by height requirements, locations, interests and more to find exactly what you’re looking for. - Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans. - Save time by starting your Disney Resort hotel check-in process right on the app. - Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out. - Share plans with others through Family & Friends. - Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex. †Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only. Have questions, problems, comments or suggestions? Reach out to us at Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings. Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager. This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards. The app will request access to your external storage to cache certain data for offline browsing. The app will request access to your contacts to assign purchased PhotoPass images to your contacts. Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases. Before downloading, please consider that this app contains in-app purchases that cost real money. This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel. Children’s Privacy Policy: Terms of Use: Privacy Policy:




  • Crashy

    By illgiveucrewcut
    Has crashed on me about 10 times in 2 days. Other than that a great app for wait times, etc.
  • My Disney failure

    By pmedegent
    The wait times are inaccurate and the app crashes constantly. They need to put a lot more work into making this work. Employees tell you to use the app as a resource for everything yet it is extremely unreliable.
  • Not working for me

    By Petfriendly123
    I have used this app multiple times with no problems. This trip to Disney it has been horrible. Freezing, going so slow. It keeps closing on me. When I need it most it’s not working for me. Disappointed.
  • Obsolete listings

    By gmktwk
    Many listings on my Disney experience are obsolete and though I have tried numerous occasions over the last six weeks to cancel them, they are still listed. It’s very confusing to see dinner reservations that I have canceled mixed in with current meal reservations.
  • Disappointed Hollywood Studios Visit

    By PA Visitor
    It’s been 4 years since our last visit and manny attractions are still under construction or closed for repairs. Our favorite Mans Theater is gone!
  • Barley works

    By lglidewell
    Barely works
  • New construction. More fees, more construction. Higher price = lower quality.

    By lovedisneymojis
    I’m a Florida Resident...visiting and staying on Disney property since I was a child. Currently on property with 15 family members to celebrate my parents retirement. Annual pass holder. In the past, the app has been a fantastic addition to The Disney experience. However, while booking this trip, the app was continuously glitchy and I couldn’t access my annual passes, adjust room reservations, etc. Each time I called to correct app inaccuracies the hold time was no less then 45 minutes to reach a cast member....with an additional 30-45 minutes to resolve issues. This happened FOUR times (wish I could attach the screen shots from my phone to this review - this is no exaggeration - hours on the phone for one trip!!!) I put that frustration behind me and began looking forward to a fun week with my family in Orlando. We arrived to the crowds, construction, excessive delays and constant misinformation from clueless cast members. The excitement quickly faded. I understand the need for growth and renovation, but Disney’s clearly growing so rapidly they can’t keep up. Cast members are sweet but MANY have no info or provide conflicting info when you inquire about policies. Or how about the constant “please hold on for fifteen minutes while I ask my manager” response. I’ve heard this at least six times since we checked in. Was excited about bringing my dog and reluctantly paid the $50 per night pet fee. (Yes, that’s right - whether you stay one night or 10 - its $50 EACH NIGHT.) Unfortunately no one has any idea what the pet policies are when booking. As a guest you know very little if anything until you check in and they hand you your doggy bag of info and goodies. (If you search the website and forums you eventually find some info but it takes serious searching!!) Up until this most recent trip, I had never eaten a bad meal ANYWHERE on Disney property. This time, we have dined at several locations that were disappointing and one quick serve that was truly inedible (Art of Animation burgers). Of course the cost of the meals increased. Unfortunately quality has gone in the opposite direction. When I booked I received a total for my stay “including all taxes and fees”. Understanding this to be my “all in” number, I was beyond irritated when my final bill included parking fees (plus more tax) for my cabin. WOW! At this point another $100 shouldn’t surprise me but this officially feels excessive. I’m told that the website notes that parking fees will be added to the final bill and I apparently missed it. I don’t think it’s unreasonable to expect ALL FEES to be included within the final reservation amount when my deposit is taken. I was here less than six months ago and was charged ZERO to park my car at my resort. We are supposed to be back in November for a company function. I’m opting out. I’m also supposed to plan a visit for our entire dance company in March. Will be looking for another option as soon as I return home. Not interested in another Disney disaster.
  • Impossible to navigate very unhelpful

    By tbleish
    The site is impossible to navigate what a waste of time and battery power
  • Review

    By Jdecroteau
    Very confusing to you My Disney experience!! Very confusing fast pass and dining issues I hate this !
  • Suggestion

    By Lulumuah
    It would be nice if you can save in the maps the locations of fast passes and trajectory in mind for the day so if you want to map out your daily plan, you can. Also, there is a glitch on the FASTPASS map.