By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 1807
  • Adult Rating: 4+
  • File Size: 47.05 MB
  • Developer: JPay Inc.
  • Compatibility: Requires Android / iOS 8.0 or later.
Score: 2.5
From 1,554 Ratings


The JPay App lets you send money and email to inmates from your iOS device. Your favorite JPay services – money transfer and email to prisons – now on the go! JPay Mobile email allows you to send photo attachments* and email multiple recipients. With the updated Send Money service, you can quickly transfer funds to inmate trust accounts with your credit or debit card. You can even manage your JPay account. Features: -Send money with your credit/debit card* -Write and receive emails* -Attach and send photos* -Send emails to multiple recipients* -Add/edit payment options *Available in select facilities




  • Doesn’t work

    By amanda lowdermilk
    I tried setting up an account. I’ve never known anyone in jail. Says I’ve already got my email signed up. I get into that. Then tells me set a profile. So I do and it tells Me I’m wrong and won’t move further. I email support and email was returned. What the crap!!!!!
  • App doe not open

    By shizzledorf
    Many times i have tried the app and it will not open. It is very disappointing when I can’t send a email or money
  • Error

    By A&R0926
    I haven’t been able to log into the app, It says Error “unable to complete the request at this time” now I know it has nothing to do with my log in information because I can log into the JPay way, it’s just that I can’t receive videos on there like the app so please fix so I can rate this a five
  • 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

    By rating👎
    This app is no good, someone needs to improve the app or invent a new app that don’t give you a hard time jpay needs to respect their customers and get there junk working or quit the Business someone needs to take over 👎👎👎👎
  • Don’t work

    By katrina0712
    It won’t let me sign in keeps telling me it’s unavailable
  • Since update ERROR

    By nahsmom
    Ever since I updated this App Ive been unable to send a short note with when sending Money. Id been doing it for months without an issue - until I updated the App. It still lets me type a short message, but when I hit Send I get an ERROR unable to send. Please fix this issue and I will upgrade my rating. I really appreciate the ease of the App, but this Error is SO frustrating - esp when I take the time to write&edit my msg to fit the character limit - Only to have it tell me the msg cant be sent! (BTW itd be much easier if u had a character counter). I hope this glitch gets fixed. Thank u.
  • Too many glitches

    By JPay Wife
    When I first started using this app it was great then all of a sudden one day I couldn’t login and now since four months ago I’m still not able to use the app after talking to the company they said there’s nothing they can do about the issue so now I log into a computer to talk to my love one I can’t upload pictures or videos because the files are too large. :(
  • Pretty good but needs improvements

    By 111thevoice
    It’s cool to be able to send emails but I agree with another user, my photo was rejected yet I didn’t get my stamps back! No notification sounds since the update and it now continues to show that I have new emails after I’ve read them. Tried closing the app and going back in but it didn’t w, Needs improvement!
  • JPay App is horrible

    By SarahS740
    I cannot even use the app. It says that my request can not be processed. It won’t let me log in. I called customer service and they told me to delete and re download, so I did. It did not fix the problem. I called customer service back and they said to just do it online and don’t use the app. The woman told me she’s been with the company almost 6 months and she said she gets hundreds of complaints daily and would never recommend it. Ridiculous!
  • Update👀

    By QueenAnna17
    This app is a good way to stay in contact with love ones and they receive it a lot faster. The only thing that I don’t like about this app is that they should allow the inmates to video chat through this app during visiting hours. Due to people being far or they just can’t make it in time.. I feel that they should update it.