By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 1709.2.1
  • Adult Rating: 4+
  • File Size: 33.01 MB
  • Developer: JPay Inc.
  • Compatibility: Requires Android / iOS 8.0 or later.
Score: 2.5
From 756 Ratings


The JPay App lets you send money and email to inmates from your iOS device. Your favorite JPay services – money transfer and email to prisons – now on the go! JPay Mobile email allows you to send photo attachments* and email multiple recipients. With the updated Send Money service, you can quickly transfer funds to inmate trust accounts with your credit or debit card. You can even manage your JPay account. Features: -Send money with your credit/debit card* -Write and receive emails* -Attach and send photos* -Send emails to multiple recipients* -Add/edit payment options *Available in select facilities




  • Email messaging

    By KST1129
    I have a problem when writing emails too. Since you updated your app I can’t see what I am writing and if I make a mistake it’s hard to see the mistake to change it. I have to tap on the message once to see what I wrote and than if I have a typing error fixing is a pain too cause I can’t see it to fix it. This needs to be fixed so we can see what we are typing. Than I can fix my errors as I type too. It’s hard to explain what happens but I am trying the best I can. Anyway, I hope you can fix this problem. I would’ve given a five too but I can’t because that needs to be looked at first and fixed. Fix that and I will give you a five star rating.
  • Video Visit

    By Tamiria52
    Everyone doesn’t have a computer or laptop yea u can video gram for 30 seconds but what if you wont to video visit For 30 minutes they should invent the iPhones or any phone to work with the video visit long as its has a webcam or speaker period they need to look into it
  • keyboard issue

    By 10000 lakes
    What’s up with the new keyboard, covers up the text I’m writing in my email. Can’t change keyboard size or position. Come on for as much as you charge get some decent developers to rewrite this thing.
  • Horribe App

    By iloveeeroro
    They take everyone’s money but cant even build a decent functioning app. I cant even save pictures from my loved one! & To make matters worse I emailed jpay several times & they don't even help. It took them a month to get back to me & they didn't fix the issue. They just sent me a computer generated response! smh!
  • Keyboard and attachments 🤦🏽‍♀️

    By Crys91181
    I’m having an issue with the keyboard blocking my view of what I’m typing. I am also having issues with attaching pictures with my email that I’m sending. It won’t attach. Please fix!! Otherwise thank you for making it easier to get in touch with our loved ones.
  • This version has glitches

    By CFloraBeershornHalt
    You can only type about a paragraph and then you can’t see what you’re typing - it disappears behind the keyboard and won’t scroll down. So it’s become useless for emails more than about five lines. It also cuts off the last line of incoming emails. Also it now won’t access photos on the phone, it just shows a weirdly random tiny fraction of the photos. So that function has become useless too. And the saving of drafts seems like it’s gotten unreliable. I’ve always been happy with this ap before but this revision was a lemon - hopefully it’ll be fixed soon!
  • No photos

    By Snapbullbull
    Won’t access all my photos giving me a hard time needs a photo update and not sending my emails
  • Margins

    By Jennycaked
    The update is crazy I can’t see what I am typing because the keyboard is up so high. Like after a certain point in typing the words are underneath the keyboard which is crazy because it doesn’t move with the page. Please fix this and let us read the emails without pinching to see what’s at the end of the email. Appreciate it.
  • Will not let u log back in

    By Seattlegirl22
    I was told about this app do I downloaded it to speak to my nephew, the next day after putting in all my personal info, including my card number, it will not let me access my account or not even recognize my nephew number. It took my stamps, my ID, and now I don’t know who’s accessing my information!!! Is this a scam????
  • Love this app

    By MzBenjamin
    My husband is in incarcerated & we can email each other through out the day & night I love this app 5 ⭐️⭐️⭐️⭐️⭐️stars