By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 1803
  • Adult Rating: 4+
  • File Size: 38.77 MB
  • Developer: JPay Inc.
  • Compatibility: Requires Android / iOS 8.0 or later.
Score: 2.5
From 876 Ratings


The JPay App lets you send money and email to inmates from your iOS device. Your favorite JPay services – money transfer and email to prisons – now on the go! JPay Mobile email allows you to send photo attachments* and email multiple recipients. With the updated Send Money service, you can quickly transfer funds to inmate trust accounts with your credit or debit card. You can even manage your JPay account. Features: -Send money with your credit/debit card* -Write and receive emails* -Attach and send photos* -Send emails to multiple recipients* -Add/edit payment options *Available in select facilities




  • Huge disappointment

    By Caz user
    This app would be a major convenience if only it worked. I’ve had the app on my iPhone X and iPad for 2 weeks. The app freezes repeatedly when I go to a new received email. So I’m left using their website to read emails and send them.
  • Who do I speak to about undelivered emails?

    By Honeybeezlove
    I don’t even know how to contact you all. I have sat up an account and have been using it since I did. And I sent an email yesterday and needless to say it cost me 3 stamps when it normally costs me 2, and my husband said he didn’t get the email. I have been very sick and this email was very important. PLEASE REPLY!!!
  • No Audio on Video Gram 😕

    By Pretty_Aquarius
    Decent. But since the last recent update you can't hear the video gram audio.
  • Very disappointed in your new update !!!!!

    By curlybrooks
    There was nothing wrong with your email as far as I was concerned , but there sure is now . Who came up with the bright idea adding a counter ? Well let me inform you that who ever did needs to go back to school , why would anyone in their right mind put a counter in the middle of a page ? Needless to say right where one types. Now I can no looking see what I am typing and if this counter isn’t moved real fast you have lost a customer I will go back to snail mail which is so much cheaper , but slower , but letters from my loved ones are worth waiting for without the extra stress . I have file a complaint , I tried to find how to undo the update but there none . By the way who really cares how many characters one types ? Sure not me cause these are emails not true letters. Your inmate would never need another email if one used the 20,0000 character s allowed ,take them a lifetime to read with only 15 minutes on it go figure . Really thought this out didn’t ya . And I am a true blonde too . Go figure !!!!!!!!!
  • New Udate

    By kribmad
    This new update doesn’t even let me log into it. Go back.
  • Horrible

    By SueMuffin
    It takes too long for the us and them to get messages.
  • 1 Star Raters are tripping

    By Press Fernandez
    This app is bomb and very under appreciated. JPay makes it so much more easier for me to communicate with my husband besides the phones. Being allowed to send and receive emails and videos and even video chats... I love it! Maybe it’s your guys phones that are messed up?
  • Easy to use be not happy!

    By TV Series Junky
    I have been using this app only for about two months and a half! Like I said easy to use but I have not received ALL his emails! Like in weeks! Some I get, others may take days even weeks to come. Or they don’t come at all! It’s annoying! Two stars only because it’s simple and easy to maneuver through!
  • Won’t Let Me Create A Password

    By Bren-diddle-a
    I’m doing everything correctly. This app seems like a really great idea, but if doesn’t even let me create a password, and it keeps sending me back error messages, how in the heck does this stupid thing even work? Get your programming sh*t together, people. :(
  • Miss D

    By Princess1DPJ
    It’s horrible every time I use jpay I have a hard time logging in. It’s always saying to update app. It keep losing my log in information and I have to renter user id and password everyday!! A 3 stars is a struggle for this app. And i wish there was another choice!!!